Shipping policy

Shipping Policy

Thank you for shopping with BRIGHTTUCK. We currently ship orders to customers in the United States.

Order Processing

Orders are typically processed within 3–5 business days after payment is confirmed. Processing times may be slightly longer during holidays or periods of high order volume.

Estimated Delivery Time

After your order has been shipped, estimated delivery to the United States is generally 7–15 business days. Total delivery time, including order processing, is typically about 10–20 business days.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances outside our control.

Shipping Fees

Any applicable shipping charges will be displayed at checkout before payment is completed.

Tracking

When tracking information is available, it will be provided after your order has been shipped. Please allow some time for tracking updates to appear after dispatch.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been shipped.

Lost or Damaged Packages

If your order arrives damaged, or if you believe your package has been lost in transit, please contact us with your order number and relevant photos or information so we can review the situation.

Contact

If you have questions about shipping or your order, please contact us through our Contact Us page.